Terms & Conditions – Gift Vouchers

  1. Gift Vouchers are available in the specified values shown on our website and can be combined to your desired total gift value. You can add multiple vouchers to your basket before proceeding to payment. Payment is accepted via direct bank transfer or PayPal. Payment can also be made via credit/debit card (via the PayPal gateway - no login required).
  2. Gift Vouchers expire after a single use and are valid for 12 months from the date of purchase.
  3. Gift Vouchers are issued in electronic format – issued as a PDF so that you can print out or forward to the recipient via email.
  4. A personalised Gift Voucher will be emailed to you within 3 working days (excludes weekends and Bank Holidays). Please allow enough processing time when you place your order. We cannot accept responsibility for late gifts vouchers.
  5. Gift Vouchers can be redeemed via our website go to the Bookings page and book the dates, subject to availability. On the booking form, the Gift Voucher recipient will have the option to enter their unique Gift Voucher code. Only one voucher per booking. If you wish to apply multiple gift vouchers to a booking, please call us on 01764 680205 to process this manually.
  6. Vouchers cannot be redeemed for cash or accepted in conjunction with any other promotional offers, or on already discounted rates.
  7. Vouchers are valid for all Alexander House accommodation types and can also be redeemed against wedding bookings.
  8. Please note that the relevant Alexander House’s Terms & Conditions also apply to the Gift Voucher recipient and their entire party during their stay or function (e.g. wedding or party).

Please review and check the relevant Terms & Conditions for the type of stay or function before ordering your Gift Voucher(s):

Self-Catered Holidays - Terms & Conditions

Catered Holidays - Terms & Conditions

Glamping (Yurts & Bell Tents) - Terms & Conditions

Wedding - Terms & Conditions